Privacy Policy

Last Updated: August 9, 2025

At Jetourzone.com, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us. Please read this policy carefully to understand our practices regarding your data and how we will treat it.

By using Jetourzone.com, you consent to the data practices described in this policy.

Information We Collect

We collect various types of information from and about users of our website, including:

Personal Identification Information:
- Contact Data: Name, email address (e.g., when you create an account, subscribe to our newsletter, or contact customer support).
- Shipping & Billing Data: Shipping address, billing address, phone number (collected during checkout for order fulfillment).
- Payment Data: While we process payments, we do not directly store your credit card details. Payment transactions are processed securely by third-party payment gateways (e.g., Stripe, PayPal), which are responsible for handling your payment information in accordance with their own privacy policies.
Non-Personal Identification Information (Automatically Collected):
- Device Information: IP address, browser type, operating system, unique device identifiers.
- Usage Data: Pages viewed, products searched, time spent on pages, referral source, navigation paths, and other statistics about your interactions with our website.
- Location Data: General geographical location (city, country) derived from your IP address.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For more details, please see Section 6 below.

How We Use Your Information

We use the information we collect for various purposes, including:

To Process Orders: To fulfill and manage your purchases, including processing payments, shipping products, and providing order confirmations and tracking updates.
To Provide Customer Support: To respond to your inquiries, questions, and requests, and to provide assistance with returns or refunds.
To Improve Website and Services: To analyze website usage, understand customer preferences, personalize your experience, and develop new products, services, and features.
For Marketing and Communications: To send you promotional emails, newsletters, special offers, and updates about our products and services (you can opt-out at any time).
To Ensure Security: To detect and prevent fraud, unauthorized access, and other malicious activities, and to maintain the security of our website and data.
To Comply with Legal Obligations: To meet legal and regulatory requirements, resolve disputes, and enforce our terms and conditions.

How We Share Your Information

We may share your information with third parties in the following circumstances:

Suppliers (Dropshipping Partners): We share necessary shipping information (name, address, phone number) with our international dropshipping suppliers to fulfill your orders directly. They are contractually obligated to protect your data and only use it for order fulfillment purposes.
Payment Processors: Your payment information is shared with secure third-party payment gateways to process transactions.
Shipping Carriers: We share shipping details with logistics providers to deliver your orders and provide tracking information.
Service Providers: We may share data with third-party service providers who perform functions on our behalf (e.g., website hosting, data analysis, email delivery, marketing assistance, customer support). These providers have access to personal information as needed to perform their functions but are not permitted to share or use it for any other purpose.
Legal Compliance and Protection: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Jetourzone.com.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your explicit consent.

Data Security

We implement a variety of security measures designed to protect the confidentiality, integrity, and availability of your personal information. These include:

SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our server.
Secure Payment Processing: All payment transactions are handled by reputable and secure third-party payment gateways that comply with industry security standards.
Internal Controls: We maintain internal procedures and controls to limit access to your personal data to authorized personnel only.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements). When we no longer need to process your personal data for the purposes set out in this Privacy Policy, we will delete or anonymize it.

Cookies and Tracking Technologies

What are Cookies? Cookies are small data files placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently and to provide reporting information.
How We Use Cookies: We use cookies to:
- Remember your preferences (e.g., currency, language).
- Keep you logged in to your account.
- Track items in your shopping cart.
- Analyze website traffic and user behavior.
- Personalize content and advertisements.
Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).
Your Choices: You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Your Data Protection Rights

You have certain rights regarding your personal data, subject to applicable laws in Qatar:

Right to Access: You have the right to request copies of your personal data held by us.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to Be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in Section 9. We will respond to your request in accordance with applicable Qatari laws.

Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:

Official Email: info@jetourzone.com
Phone: (974) 5588 0458
Working Hours: Sunday – Thursday, 9:00 AM – 5:00 PM

Jetourzone.com Team